MasterClass for

Voice Professionals

Terms & Conditions

Terms and Conditions: 
All presented content in MVP: MasterClass for Voice Professionals ("MVP", "Program") is the sole intellectual property of Melanie Tapson Voice Care ("Company", "We, "Us", "Host"), Melanie Tapson, and/or the respective presenters where applicable. "You" refers to the user or viewer of the "Website" ( Your payment and/or your registration represents your agreement to these Terms and Conditions ("T&C"). Please read them carefully. We reserve the right to update them as needed.

Click the section headers below to be taken to the appropriate part of the document:


In consideration of my being permitted to participate in the Program referenced above, wherever the Program may occur, I hereby attest that, after reading these T&C completely and carefully, I acknowledge that my participation in the Program is entirely voluntary, and I further understand and agree as follows:


MVP is a monthly membership. Payment is due upon registration; regardless of how you pay and/or the amount, the following policies apply:

No refunds

Due to the digital nature of this Program, there are no refunds.

Failed payments

If payment fails, You will be given the opportunity to provide an alternate method of payment. If payment is not received by the beginning of the subsequent month, You will be removed from the program and Your access to the Program and any Content will be revoked. To resume access, payment must be made within the active period of the Program to have access reinstated. There is no makeup for time missed due to failed payment. Once access has been revoked due to failed payment, access will not be reinstated until a new payment is made. 


If reimbursement is to be made, it will be made using the same means of payment that was used for the initial transaction. Following reimbursement according to the terms above, no further fees will be incurred during that term.

No refund will be payable if You are terminated for having breached any part of this T&C, regardless of when the transgression takes place.

Cancellation of Program

While every effort is made to avoid Program changes, We reserve the right to withdraw or cancel any course for any reason. If this were to happen, no refunds will be issued for month-to-month payments, and annual payments will be refunded based on a prorated amount of the total paid to compensate for the months where program access is no longer available.

Policy Regarding Missed Live Classes

You may choose which live classes You would like to attend. They are not mandatory; You may attend as few or as many as You feel will provide benefit. No make-ups are offered for missed live classes as there are multiple opportunities to have live and asynchronous feedback and didactic material available for study on Your own time as well.

 By registering, you hereby agree to these policies.



The words, design, layout, graphics, photos, images, information, materials, documents, data, databases, resources, sassy quips, and all other information and intellectual property accessible on or through the Website (‚ÄúContent‚ÄĚ) is property of Melanie Tapson Voice Care and is protected by intellectual property laws in Canada.

Whether You have registered for MVP or purchased a service, program, product or subscription, received a scholarship, grant or bursary, or otherwise entered into a separate agreement with Us, You will also be subject to the terms of that agreement or those terms of use. Some online purchases have additional terms of use relating to the transaction.

By accessing or using this Website and its Content, you declare that you are at least 18 years old and that you agree to and to abide by these T&C. Any registration by, use of or access to the Website and its Content by anyone under age 18 is unauthorized, unlicensed and in violation of these T&C.


(TL/DR: recordings are made available so you can watch again later but also to tell others how brilliant MVPeeps are - and how much fun we're having!) 

By Your participation and attendance, You voluntarily and knowingly agree and give express consent to authorise the Host to capture still photographs, video and audio recordings to be used for educational and advertising purposes including but not limited to providing advertisements for on-demand learning following the event and testimonial stories.


(TL/DR: please don't steal our stuff and pass it off as yours, but do share your knowledge with your voice clients and your joy with your social audiences!)

Just to be super clear, sharing materials with anyone who isn't a current participant in the same program is really, really, really, really uncool (and also subject to prosecution). If you know someone who wants access, have them contact Melanie at the contact info below. Don't risk your access or reputation by giving away someone else's intellectual property!

You hereby acknowledge that all presented material in MVP, whether virtual or in person, live or asynchronous, is the sole intellectual property of the presenter. You hereby agree that You will not record, screenshot, copy, share, modify, reproduce, republish, upload, post, transmit, translate, sell, market, create derivative works from, exploit, or distribute in any manner or medium (including by any electronic means) or otherwise retain or make available to others any Content from this Program not made expressly available to you to save (see additional details below). This includes but is not limited to video of presentations, presented slide decks, or livestream Q&A without express one-time permission (for example, only when the Host invites participants to capture specific images for the purposes of sharing on social media). In specific instances where You are invited to retain a portion of material designed for Your personal use, and for the avoidance of doubt, it is considered a one-time, revocable, non-transferable license for personal, non-commercial use only, limited to You only. You hereby agree that similarly, You will not share materials with individuals or businesses who are not active members or registrants of said Program or product. You understand that if You are found to do so, You will be in violation of the Host or Presenter’s intellectual property rights and will be prosecuted as permitted by law. Any attendee, registrant, or participant found to have violated this portion of the agreement will also have access to any current products or programs revoked, and will subsequently also be banned from participation in all future events produced by Melanie Tapson Voice Care.

Additional details:

  • From time to time, You will be¬†permitted to download and/or print a single use¬†copy of individual parts¬†of the Website or its Content, intended for your personal, non-commercial use. In these explicit instances, You agree to¬†give MTVC¬†full attribution and credit by name, maintain copyright,¬†trademark, and other proprietary notices intact and, if used electronically, You must include the link back to the Website page from which the Content was obtained.
  • If you create Your own resources from materials gained through participation in this Program, full attribution is required for the parts of the Content or information You used to create your own resources.
  • All rights to the Content in this Program not expressly granted in these terms or any express written license are reserved by us.


By posting or submitting any material on or through our Website including but not limited to comments, posts, photos, images, videos, or other contributions, You represent that You are the owner of all such materials and you are at least 18 years old.

Submission of Your own content is voluntary. Due to the collaborative and expanding nature of the Program, when You submit any content during the course of the Program on or through our Website or Program portal, you are granting Us and authorized agents consent to retain it as part of our current or future Website and its Content. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you. Your rights regarding this personal information can be found in our Privacy Policy.

You acknowledge that we have the right but no obligation to use any contributions and that We may cease the use of any such contributions on our Website or in our Content at any time for any reason.


(TL/DR: I'm a stickler for protecting people's stuff, but I'm also really generous and good about sharing. Just ask, and always give credit where credit is due! )

Any request for written permission to use Our Content, or any other intellectual property or property belonging to Us should be made prior to when the Content is requested for use by sending an e-mail to [email protected].


(TL/DR: You're a grown up, know your limits and please don't take unnecessary risks or hurt yourself!)

You hereby assume all of the risks of participating in all activities in the Program, including but not limited to any risks that may arise from the negligence or carelessness of the Host, their subsidiaries, affiliates, employees, partners, contractors, agents, representatives, volunteers, successors and assigns (collectively, the “Host”). You accept personal responsibility for any injury of any kind or nature that You or Your property may suffer arising out of or in connection with Your participation in the Program. 


Our Website and its Content are for informational and educational purposes only. To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Website and its Content, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. You agree that we are not liable for any defamatory, offensive or illegal conduct of any other Program or Website participant or user, including You.


(TL/DR: We can't give you direct medical advice or voice therapy - but we're happy to help connect you to a care team of your own if needed!) 

You hereby certify that You are physically fit for participation in the Program, have the skill level required to participate safely in the Program, and have not been advised otherwise. You acknowledge that information presented is not to be considered individual medical advice, rather general advice for the purposes of broad education.

You are solely responsible for your actions, decisions and results based on the use, misuse or non-use of this Website or any of its Content.

This Program, Website, and Content are not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through our Website or Content is not intended to be a substitute for any kind of professional medical or clinical advice, diagnosis or treatment. Do not disregard professional medical advice or delay seeking professional advice because of information You have received in this Program or from Us. Do not stop taking any medications without speaking to your primary care team. If you have or suspect that you have a medical or mental health issue, contact Your primary health care provider promptly.


This Program and its Content are not to be perceived in any way as individual business, financial or legal advice. The information provided Our Content is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. We do not provide financial or legal advice in any way. You are hereby advised to consult with Your own legal or financial advisors for any and all questions and concerns You have pertaining to Your specific financial and/or legal situation. You agree that We are not responsible for Your earnings, the success or failure of any business decisions, the increase or decrease of finances or income level, or any other result of any kind that You may have as a result of information presented to You through our Website or its Content. 


You acknowledge that We do not make any representations as to the personal or professional benefit, potential profitability, or loss of any kind that may be derived as a result of your use of this Program, Website, or its Content. You acknowledge that results differ for each individual based on a range of contributing factors. We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through the use of our Content. We are not liable or responsible in any way for your results.


We make no warranties as to Our Website or Content. You agree that our Content is provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infrigement. We do not warrant that the Program, Website, or its Content will be functional, uninterrupted, correct, complete, appropriate, or error-free, that dates of live events will not change, that defects will be corrected, or that any part of the Website or its content are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of our Website, Content, or Program in terms of their correctness, accuracy, timeliness, reliability, or otherwise.


We work diligently to ensure that the availability and delivery of Our Website and its Content is uninterrupted and error-free. However, We cannot guarantee that Your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although we will try to limit the frequency and duration of suspension or restriction and provide notice in advance when possible. To the fullest extent permitted by law, we will be not be liable to You for damages or refunds, or for any other recourse, should Our Website or its Content become unavailable or access to the them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, natural disaster, or any other cause which may from time to time make Our Website or its Content inaccessible to You.


We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information in Our Program, Website, and/or Content. Every effort has been made to present the most accurate, current information, but as the nature of scientific research is that it is constantly evolving, We cannot be held responsible or accountable for the accuracy of our content either present or past (e.g., archives). We assume no liability for errors or omissions in any information referenced by or linked to the Program or Website. 

On occasion, We may direct You to other websites maintained by third parties which may take You outside of our Program, Website, or Content. These references are provided for Your convenience and the inclusion of any such reference in our Content to any other website, material, or resource does not tacitly imply Our endorsement, sponsorship, or approval of that website, material, or resource or its owner. We are not responsible for the views, opinions, facts, advice, statements, errors or omissions provided by external resources referenced in our Content or their accuracy or reliability. We have no control over the contents or functionality external websites, materials, and/or resources and We accept no responsibility for any loss, damage, or otherwise that may arise from Your use of them. You are responsible for reviewing the terms and conditions and privacy policies of external sources of content to confirm that You understand and agree with those policies, and make Your own decision as to whether You choose to interact with them.


In Your own materials or client resources, you may use inline links to our Website so long as You do not state or imply any sponsorship or ownership with our Website or Content nor that we have sponsored or endorsed You in any way or have ownership rights in Your website, materials, or business. However, you may not frame or inline link our Content without our written permission.

You may use inline, embedded, or hypertext links to provide instructions on how and where to access our Content, but you may not frame or inline link the Content itself for display or access otherwise without our written permission. 

By purchasing and/or using our Website and its Content in any way or for any reason, you also implicitly agree to our full Disclaimer which may be found on this Website.


You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Program, Website, Content or your breach of any obligation, warranty or representation set forth in these T&C or in any other agreement with us.


Unless otherwise limited by law, we will not be held responsible or liable in any way for the information, products or materials that you request or receive through this Program. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business affiliated with Us. 


In no event will We be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on Our Program, Website, or Content, or on those affiliated with us in any way You acknowledge you hereby release us from any and all claims, including but not limited to those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.


You agree that You will not use Our Content in any way that causes or is likely to cause any element of the Program or access to the elements to be interrupted, damaged or impaired in any way. You acknowledge that You are solely responsible for all electronic communications and content sent from Your devices to Our Website or Content and/or to Us.

You agree to purchase goods or services only for Yourself or for another person for whom You are legally permitted to do so.

You acknowledge You are financially responsible for all purchases made by You or someone acting on Your behalf through the Program. You agree to use the Program, Website, and all Content for legal, legitimate, non-commercial purposes only and not for speculative, false, fraudulent, offensive, abusive, indecent, harmful, defamatory, obscene, threatening, objectionable, or illegal purposes, or to invade another person's privacy, in breach of confidence, or in any way that might injure others.

You agree that You will not use the Program, Website, or Content in a way that negatively impacts or infects Our Website or any online Content with viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, including the sending of any commercial solicitation, chain letters, mass mailings or any spam, whether intended or not. You agree that You will not conduct Yourself in ways that cause annoyance, inconvenience, or needless anxiety to Program members or others, to impersonate, mislead, or to reproduce, duplicate, copy, or resell any part of our Program or Content in a way that is not in compliance with any agreement with Us.

You agree that You will conduct yourself in a way that does not bring negative attention, harm, inconvenience, or undue stress to Us while You are a participant in the Program as well as indefinitely afterwards.


At times, You may have the opportunity to choose to make purchases from Us or from other merchants. If You make a purchase from Us on or through our Website or its Content, all information obtained during Your purchase or transaction may be collected by Us, the merchant, and/or Our payment processing company. Please review Our Privacy Policy to learn how We comply with securing your personal data. We take Your privacy very seriously!

You acknowledge that We shall not be responsible or liable for any loss, damage, refunds, or other matters that incurred as the result of Your dealings with an external merchant.

Payment processing companies and merchants may have privacy and data collection practices that are different from Ours. While we vet our vendors extensively, ultimately We have no responsibility or liability for these independent policies of the payment processing companies and merchants. In addition, when you make certain purchases through Our Website or its Content, you may be subject to additional terms and conditions that specifically apply to Your purchase. For more information regarding a merchant and its terms and conditions that may apply, contact the merchant directly.

You release us and Our affiliates from liability for any damages that You incur and agree not to assert any claims that arise from Your purchase through Our Program.


We reserve the right to refuse or terminate Your access to the Program, Website and any Content, in full or in part, at any time without notice, at Our discretion in order to maintain a safe and supportive environment for all participants. In the event of cancellation or termination, you are no longer authorized to access the part of the Program, Website or Content affected by the cancellation or termination. This will apply in the present tense and in the future, even after termination by either party. Only a new agreement can supersede this one.

If you have any questions about these T&C, please contact us at [email protected]

This Release Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.


Latest update: January 2024


If you have any questions, concerns or complaints about these Terms & Conditions, please contact us:

  • By email:¬†[email protected]¬†
  • By mail:¬†Melanie Tapson Voice Care, 107 Hamilton St Toronto ON M4M 2C7



Now that we've got that over with,
let's get back to the fun!